Client Operations Coordinator

Avernix Group provides recruitment, remote staffing and business support services to companies across a range of industries. We connect skilled professionals with business needs and help clients manage workloads through dependable customer support, administrative assistance, appointment scheduling and operational services. We are seeking a Client Operations Coordinator to support smooth day-to-day delivery and maintain clear communication between clients and internal teams.

Responsibilities

• Coordinate daily client requests and operational tasks, tracking progress and ensuring timely follow-through.
• Communicate professionally with clients and internal team members to clarify priorities, resolve routine issues and share updates.
• Organize schedules, appointments, records and service documentation with accuracy and discretion.
• Support customer inquiries, lead follow-up and administrative workflows according to agreed procedures.
• Monitor task queues and service deadlines, flagging delays or recurring issues to the appropriate team member.
• Maintain accurate client information and prepare concise status reports using relevant digital tools.
• Contribute to consistent service quality by following processes and suggesting practical workflow improvements.

This is a remote role suited to a reliable, organized coordinator who can manage competing priorities, work independently and build positive professional relationships.