Dr Ibrahim Herbalist is a Pakistan-based herbal wellness brand inspired by traditional herbal knowledge and natural wellness practices. The company offers a range of herbal products for different wellness needs and aims to make herbal product discovery accessible through its online platform.
Job OverviewWe are looking for a motivated, confident, and results-driven Sales Executive to join our team. The ideal candidate will be responsible for developing customer relationships, identifying sales opportunities, explaining product information professionally, and contributing to the company's sales growth.
This role is suitable for someone with strong communication skills, a customer-focused mindset, and an interest in sales and business development. Experience in healthcare products, herbal wellness, pharmaceuticals, FMCG, or e-commerce sales will be an advantage.
Key Responsibilities- Identify and engage potential customers through calls, messages, referrals, and other approved sales channels.
- Respond to customer inquiries and provide accurate information about available products.
- Explain product features, pricing, and ordering procedures in a clear and professional manner.
- Follow up with prospective customers to support conversions and maintain customer relationships.
- Meet assigned sales targets and contribute to the company's overall business objectives.
- Maintain accurate records of customer interactions, leads, orders, and follow-up activities.
- Identify new sales opportunities and communicate customer feedback to the relevant team.
- Coordinate with the sales and customer support teams to help ensure a smooth customer experience.
- Follow company policies and communicate responsibly, avoiding unsupported medical claims or guarantees about herbal products.
- Prepare regular sales updates and reports for management.
What We Offer- An opportunity to grow with an expanding herbal wellness brand.
- A professional and collaborative working environment.
- Opportunities to develop sales, communication, and customer relationship skills.
- Performance-based incentives, where applicable, according to company policy.