Data Xsys
Verified
Customer Service Representative
- Rawalpindi
- Full-time
- Night shift
The essentials
- ExperienceFresh graduate
- Career levelEntry level
- ShiftNight shift
What you’ll be doing
Data xsys, a marketing and advertising company based in Rawalpindi, is hiring fresh Customer Service Representatives for an entry-level customer communication and client support role.
The position includes paid professional training, a supportive workplace, performance-based incentives, and career growth opportunities.
Key responsibilities:
The position includes paid professional training, a supportive workplace, performance-based incentives, and career growth opportunities.
Key responsibilities:
- Handle customer interactions in a polite, clear, and professional manner.
- Listen to customer needs and provide suitable information or assistance.
- Communicate confidently in English through voice or other approved channels.
- Record customer details and interaction outcomes accurately.
- Follow company procedures, quality standards, and performance targets.
- Participate actively in paid training and ongoing coaching sessions.
- Work collaboratively with team members to achieve customer service goals.
What we’re looking for
- Good spoken and written English communication skills.
- Confident, courteous, and customer-focused communication style.
- Active listening and basic problem-solving abilities.
- Ability to understand customer needs and explain information clearly.
- Basic computer literacy and accurate data entry skills.
- Willingness to learn through structured professional training.
- Ability to meet team targets while maintaining service quality.
- Positive attitude, punctuality, teamwork, and professional conduct.
- Ability to work from the Rawalpindi office and follow assigned schedules.
Education
Matric, Intermediate, or Bachelor's degree from a recognized institution. Fresh graduates and candidates with no prior professional experience are encouraged to apply; equivalent communication ability and customer-facing potential will also be considered.
About us
WE ARE HIRING: Fresh CSR Candidates (Rawalpindi) Looking to launch your career right after intermediate or graduation? Want a workplace that values your energy and communication skills? Join our team! What We Offer: Competitive Basic Salary + High…
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