Alpha Alliances
Verified
Customer Sales Representative
- Rawalpindi
- Full-time
The essentials
- Experience1 year
- Career levelEntry level
- ShiftMorning shift
What you’ll be doing
Alpha Alliances is a Rawalpindi-based telecommunications business focused on connectivity and reliable communication services. The Customer Sales Representative will help customers understand available services, identify suitable options, and support a professional customer experience.
Responsibilities
This is an on-site role based in Rawalpindi. The representative should be comfortable working directly with customers and staying informed about telecommunications offerings and updates.
Responsibilities
- Engage with prospective and existing customers to understand their communication needs and explain relevant service options.
- Present product and service features clearly, answer questions, and guide customers through the sales process.
- Follow up on customer inquiries and maintain accurate records of interactions, leads, and sales activity.
- Work toward assigned sales and service targets while maintaining courteous, ethical customer communication.
- Coordinate with colleagues to resolve customer concerns and support timely service setup or follow-up.
- Share customer feedback and market observations with the team to help improve sales approaches.
This is an on-site role based in Rawalpindi. The representative should be comfortable working directly with customers and staying informed about telecommunications offerings and updates.
What we’re looking for
- Clear verbal communication and confident customer interaction.
- Ability to explain telecommunications products and services in simple, customer-focused language.
- Active listening, needs assessment, and consultative selling skills.
- Professional handling of questions, objections, and service concerns.
- Follow-up discipline and ability to maintain organized lead and customer records.
- Comfort working toward measurable sales targets and contributing to team goals.
- Basic computer skills, including accurate data entry and use of common office tools.
- Sound judgment, reliability, patience, and a customer-first approach.
- Fluent communication in Urdu; working English skills are an advantage.
Education
Intermediate education or equivalent is preferred. Candidates with relevant customer service or sales experience may also be considered; telecommunications product knowledge or sales training is an advantage.
Perks and benefits
- Communication
- Incentive Bonus
- Leaves
- Sports and Entertainment
About us
**Organization Profile: Alpha Alliances** **Business Structure:** Sole Proprietorship **Industry:** Telecommunications **Location:** Rawalpindi, Pakistan Alpha Alliances is a dynamic sole proprietorship operating in the telecommunications sector…
Employee reviews
Worked here? Your insights help others make better career decisions.
Share your experienceMore roles like this
Live openings in Pakistan similar to this one
Where to next?
Pick up this job's thread — same company, category, city or schedule
Hiring for a role like this?
Post a job free — AI writes the ad and screens every applicant
Post a job free