Customer Service Jobs in Pakistan
The Customer Service and Call Centre job market in Pakistan is vibrant and rapidly growing, offering a wide array of opportunities for job seekers. With a burgeoning population of over 240 million and a rising economy, industries are in urgent need of skilled professionals in customer service roles. Whether you are looking to jumpstart your career or seeking a new challenge, exploring Customer Service and Call Centre jobs in Pakistan can lead to rewarding and fulfilling career paths. Apply online for Sales Executive, French Speaker, Support Specialist Ridehailing and more Customer Service jobs in Pakistan.
Search Customer Service Jobs in Pakistan
Customer Service Jobs in Pakistan
Below are the latest Customer Service Jobs in Pakistan.
Call Center Representative
Jazac Group of Company
Full Time Job
Morning Shift
1 Year
25,000 - 35,000 PKR
Job Description: Call Center Representative (Females)We are looking for a confident, energetic, and customer-focused Call Center Representative to join our real estate team in Lahore. The ideal candidate will be responsible for handling inbound and outbound calls, generating leads, and providing excellent customer support to potential clients.Key ResponsibilitiesHandle inbound & outbound calls professionally.Pitch real estate projects to potential clients.Maintain customer data and follow up
Customer Success Specialist (Weekends Off)
ibex
Full Time Job
On Rotation Shift
Students
100,000 - 115,000 PKR
Job OverviewIn this role, you will be the first point of contact for our US-based customers, handling a variety of inquiries and issues. The ideal candidate is a patient and professional communicator, an effective multitasker, and is passionate about providing world-class customer support.Job DescriptionProfessionally manage a high volume of inbound calls from US customers regarding their complaints, requests, order status, follow-ups, and general inquiriesDeliver an exceptional customer experie
Sales Executive/ B2B Cold Caller
Ideaify Solutions
Full Time Job
Morning Shift
< 1 Year
30,000 - 70,000 PKR
We are looking for energetic and motivated Telesales Executives to join our growing US-based outsourcing agency in Islamabad. The ideal candidate has strong communication skills, confidence on calls, and the ability to handle customer interactions in a professional and friendly manner.This is an excellent opportunity for fresh graduates or candidates with 0–2 years of experience who want to build a long-term career in telesales, customer communication, and US-based outbound campaigns. Trai
French Speaker
ibex
Full Time Job
On Rotation Shift
Students
90,000 - 95,000 PKR
Job Overview:Do you think you have what it takes to talk your way through customers and bring about a positive change in customer engagement? We are looking for incredible French Speakers with phenomenal speaking skills who can do wonders in the world of CX. Hence, when a regular person is having difficulty in handling or resolving any particular customer grievance - that is where you come into play.Job Description:Interact with customers to provide and process information in response to inquiri
Sales Executive
SoftSphere Technologies
Full Time Job
Night Shift
< 1 Year
65,000 - 80,000 PKR
We are looking for passionate, goal-oriented, and energetic individuals to be part of our dynamic sales team. If you have a flair for sales, excellent communication skills, and a drive to achieve results — we want you on board!Role DescriptionThis is a full-time, on-site Sales Executive role located in Karachi. The Sales Executive will be responsible for identifying potential clients, developing relationships, and driving new business. As a Sales Executive, you’ll drive business grow
Online Junior Support Specialist In Ride-Hailing Service
Hirz.ai
Full Time Job
Morning Shift
< 1 Year
100 - 1,000 USD
About the jobAre you passionate about technology and eager to kickstart your career in a dynamic, high-growth industry? We're hiring aa Junior Support Specialist in Ride-hailing service to join our innovative team!Embrace our 'go tech' and 'grow together' values as you help shape the future of urban mobility. You'll be the first point of contact for riders and drivers, providing essential support, solving problems, and ensuring a smooth experience with our cutting-edge ri
Appointment Setter - Night Shift
Atrium Solution
Full Time Job
Morning Shift
Fresh Graduates
35,000 - 70,000 PKR
We are seeking a customer-focused and organized Appointment Setter to join our call center team in Lahore. In this role, you will handle outbound calls to schedule, confirm, and update appointments, ensuring an efficient process that supports both excellent customer satisfaction and operational effectiveness.Key Responsibilities:Make outbound calls to schedule, confirm or reschedule appointments with customers.Accurately record and update appointment information in the scheduling system.Coordina
Call Center Representative
Transproalliance
Full Time Job
Morning Shift
Students
37,000 - 70,000 PKR
We are looking for a Call Center Representative to join our team immediately. The candidate will be responsible for handling customer calls, answering inquiries, resolving issues, and providing excellent customer support.Responsibilities:Handle inbound and outbound customer calls.Provide information about products and services.Resolve customer complaints professionally.Update customer records in the system.Meet daily and weekly performance targets.Follow company policies and communication guidel
Telemarketing/Telesales Representative ()
Cambridge Zone International Schools
Full Time Job
Morning Shift
< 1 Year
10,000 - 30,000 PKR
Job DescriptionWe are looking for a highly motivated and articulate Female Telemarketing Specialist to join our team. The primary responsibility is to make outbound calls to potential customers using provided contact lists to promote our products/services, qualify leads, and achieve defined promotional targets.Key ResponsibilitiesOutbound Calling: Conduct a high volume of outbound calls daily to introduce and promote the company's offerings to potential customers.Pitch Delivery: Effectively
Cutomer Service Suport
MJ Communications
Full Time Job
Morning Shift
< 1 Year
50,000 - 150,000 PKR
We’re Hiring – Night ShiftPositions Available:CloserSenior VerifierSelf-VerifierDetails:Salary: 50k – 200k basic + incentives & bonusesShift: NightOffice: #1, 20-B North Star Plaza, Rehmanabad, RawalpindiWebsite: truevalueleads.comRequirements:Prior call center or relevant experience preferredGood communication & punctualityPerks:Performance-based incentivesMonthly & weekly bonusesCareer growth opportunitiesApply Now:0318-5677736
Calling Agents
Blackstone Foods
Full Time Job
Morning Shift
< 1 Year
20,000 - 35,000 PKR
Job Description:
Join Blackstone Foods Pvt. Ltd., a leading name in the Food sector, as a Calling Agent. Based in Akbari Mandi Lahore, we are looking for enthusiastic fresh graduates to support our Sales team by engaging with clients and providing exceptional service while advancing their careers in the call center industry.Responsibilities:
- Make outbound calls to potential clients and existing customers.
- Gather and update customer information in the system.
- Assist in resolving client inqu
USA Customer Sales Executive
Mugshei Pvt Ltd
Full Time Job
Morning Shift
< 1 Year
70,000 - 120,000 PKR
Job DescriptionPosition: Customer Sales Specialist – US Packaging (Night Shift)Company: Mugshei Pvt. Ltd.Location: Garden Town, LahoreEmployment Type: Full-Time | On-SiteWork Schedule: Monday–Friday | 8:00 PM – 5:00 AM (Pakistan Standard Time)Compensation: PKR 70,000–120,000 (Base Salary) + Commission + Performance-Based BonusesCompany OverviewMugshei Pvt. Ltd. is a fast-growing organization committed to delivering innovative packaging solutions and exceptional customer s
Online Manager Power Sector Policy & Government Relations
The Logic Design
Full Time Job
Morning Shift
4 Years
150,000 - 200,000 PKR
Job Descriptions:
Title: Manager – Power Sector Policy & Government RelationsPakistan Solar Association (PSA) Client (Hire With AR)Experience: 4+ Years | Location: Pakistan | Salary: PKR 150,000 – 200,000About the Role
PSA is hiring a dynamic professional to lead its power sector policy, tariff advocacy, and government relations initiatives. The role requires strong expertise in NEPRA regulations, electricity policy, renewable energy compliance, and generation licensing.Key Respo
Online Outbound B2B Sales Agent Australia Campaign
The Logic Design
Full Time Job
Morning Shift
< 1 Year
40,000 - 70,000 PKR
Job Title: Outbound B2B Sales Agent – Australia Campaign
Company: The Logic DesignLocation: Building No. 530-A, Faisal Town, Near Jinnah Hospital, LahoreIndustry: Digital Marketing (Australia-Based Outbound B2B Campaign)Job Type: Full-time (On-site)Shift Timing: 3:00 AM to 12:00 PM (Monday to Friday) – Morning ShiftWeekends: Fixed OffJob Description:The Logic Design is looking for energetic and motivated B2B Sales Agents - Australia Campaign (Experienced & Fresher) to join our Au
Online UK Campaign- B2B Tele Sales Agents
The Logic Design
Full Time Job
Evening Shift
< 1 Year
40,000 - 70,000 PKR
Job Title:UK Campaign - B2B Tele sales Agents
Company: The Logic DesignLocation: Building No. 530-A, Faisal Town, Near Jinnah Hospital, LahoreIndustry: Digital Marketing (UK-Based Outbound B2B Campaign)Job Type: Full-time (On-site)Shift Timing: 2:00 PM to 11:00 PM (Monday to Friday) - Hybrid ShiftWeekends: Fixed OffJob Description:
The Logic Design is hiring energetic and motivated Call Center Agents ( Experienced & Fresher ) for our UK-Based B2B Outbound Digital Marketing Campaign. If you a
Experienced Sales Agent
R & B Logistics
Full Time Job
Morning Shift
1 Year
40,000 - 50,000 PKR
R & B Logistics is a leading truck dispatch company based in Lahore, Pakistan, specializing in transportation solutions within the Transportation/Trucking/Railroad industry. We are seeking an experienced Sales Agent with at least 1 year of relevant experience to join our dynamic team.Responsibilities:
- Generate new leads and expand the customer base within the trucking industry
- Maintain relationships with existing clients to ensure satisfaction and repeat business
- Prepare and deliver co
Senior Sales Closer - Medical Credentialing And Revenue Cycle Management
CredentialFied Services
Full Time Job
Morning Shift
1 Year
100,000 - 200,000 PKR
CredentialFied Services is seeking a dedicated Senior Sales Closer with expertise in Medical Credentialing and Revenue Cycle Management to join our team. This on-site, full-time position requires a skilled professional capable of engaging healthcare providers, promoting our credentialing and billing services, and successfully closing sales deals.The role is essential to expanding our client base within the U.S. healthcare market and ensuring exceptional client satisfaction. Working night shifts
B2B Sales Representative
AQVAZE Tech (Pvt) Ltd.
Full Time Job
Night Shift
< 1 Year
60,000 - 100,000 PKR
Aqvaze is a leading provider of Front Desk Office Services for clients across the U.A.E, Qatar, USA, and UK. Our dedicated team specializes in handling calls in multiple languages, including English, Arabic, Urdu/Hindi, and Russian. We pride ourselves on exceptional customer service and prioritize our clients' needs. We are seeking enthusiastic fresh graduates for the position of Night B2B Sales Representative to join our dynamic team in Islamabad and contribute to our growth in the accounti
Online CSR BDE (Arabic Campaign)
The Logic Design
Full Time Job
Morning Shift
2 Years
40,000 - 100,000 PKR
Job Title:CSR – Business Development Executive (Arabic Campaign)
Company: The Logic DesignLocation: Plot No. 530-A, Faisal Town, Opposite Jinnah Hospital, LahoreShift: Morning ShiftDepartment: Sales & Business DevelopmentJob DescriptionThe Logic Design is seeking a highly motivated and experienced CSR – Business Development Executive for our Arabic Campaign, preferably with prior experience in Dubai-based markets. The ideal candidate must be fluent in Arabic, have strong communic
Executive Assistant & Business Development Internship
Digital Sheath
Internship Job
Evening Shift
Fresh Graduates
15,000 - 20,000 PKR
Hiring: Internee – Virtual Business Developer / ExecutiveCompany: Digital Sheath
Location: On-site (Near Sabzazar Orange Line Station, Lahore)
Shift: Evening/Night (8 hours)
Stipend: 20,000 PKR
Gender: Male onlyRequirements:Basic IT skills (must)Laptop preferredUpwork ID & LinkedIn ID (optional but a plus)No prior experience required – we will guide you!Fresh college and university students are also welcome to apply.Responsibilities:Assist in online business developmentManage bas
Top Reasons to Pursue an Customer Service and Call Center Career in Pakistan
Pakistan is experiencing a significant demand for customer service and call centre professionals, influenced by sectors such as telecommunications, finance, and e-commerce. Major companies like Mobilink, Telenor, and banking institutions are continually seeking qualified individuals to manage their customer interactions, thereby investing in the workforce. The average salary for a customer service representative in Pakistan ranges from PKR 25,000 to PKR 40,000 per month, with more experienced professionals earning up to PKR 70,000 or more, depending on the company and specific role.
In terms of work culture, Pakistan offers a diverse and inclusive environment that values employee contributions. The growing middle class, along with the youth demographic that comprises over 60% of the population, contributes to a vibrant job market. Popular cities for customer service jobs include Karachi, Lahore, and Islamabad, where numerous call centres are located. The potential for career growth in these industries is promising, making it a great time for job seekers to consider Customer Service and Call Centre jobs in Pakistan.
Frequently Asked Questions About Customer Service and Call Center Jobs in Pakistan
What qualifications are needed for Customer Service and Call Centre jobs in Pakistan?
Most positions require at least a high school diploma, with many companies preferring candidates with a bachelor’s degree and relevant experience.
What is the average salary for Call Centre jobs in Pakistan?
The salary can vary based on experience and the employer, but it typically ranges from PKR 25,000 to PKR 70,000 per month.
Are Customer Service jobs in demand in Pakistan?
Yes, due to the growing economy and consumer market, there is a high demand for customer service roles across various sectors.
What skills are important for Customer Service and Call Centre work?
Key skills include communication, problem-solving, patience, empathy, and the ability to handle stressful situations.
Which cities are the best for finding Customer Service jobs?
Major cities like Karachi, Lahore, and Islamabad have numerous opportunities in the customer service sector.
What is the work environment like in a Call Centre?
Call centres typically offer a fast-paced work environment that requires multitasking and effective communication with customers.
Can I work from home in Customer Service roles?
Many companies now offer remote customer service jobs, especially post-pandemic, providing flexibility to employees.
What is the career progression in Customer Service and Call Centre jobs?
Employees can advance to supervisory or managerial positions, or move into other departments such as sales or training within the company.