XenMD
Verified
Medical Billing Team Lead
- Rawalpindi
- Full-time
The essentials
- Experience5 years
- Career levelManager
- ShiftMorning shift
What you’ll be doing
XenMD provides medical billing, coding, credentialing, and digital marketing services to healthcare providers across the U.S. We are seeking a Medical Billing Team Lead to guide billing operations, support team performance, and help deliver accurate, timely service to provider clients. This role is based in Rawalpindi, Pakistan, and works closely with internal teams to maintain efficient revenue cycle workflows.
Responsibilities
Responsibilities
- Lead and coordinate daily medical billing tasks, distributing workloads and monitoring progress against quality and turnaround targets.
- Review claims, charge entry, payment posting, denials, and follow-up work for accuracy and adherence to client procedures.
- Investigate billing issues and complex denials, identify root causes, and coordinate corrective action with relevant teams.
- Track team productivity, error trends, and work queues; prepare clear operational updates and recommend process improvements.
- Coach and train billing staff, provide constructive feedback, and support consistent use of billing systems and standard operating procedures.
- Collaborate with coding, credentialing, and client-service teams to resolve account issues and support provider revenue cycle goals.
- Protect patient and client information and follow applicable privacy, security, and documentation practices.
What we’re looking for
- Strong working knowledge of U.S. medical billing and revenue cycle processes, including claim submission, payment posting, denial management, and accounts receivable follow-up.
- Ability to review claim and account details carefully, identify errors, and prioritize timely resolution of billing exceptions.
- Experience guiding a team through workload planning, quality checks, coaching, and performance monitoring.
- Comfort using electronic health record, practice management, and billing platforms, along with spreadsheets and standard office tools.
- Clear written and verbal communication for coordinating with internal colleagues and healthcare provider clients.
- Organized approach to queue management, documentation, deadlines, and confidential information.
- Analytical problem-solving skills, sound judgment, adaptability, and a continuous-improvement mindset.
Education
Bachelor’s degree in healthcare administration, business, or a related field preferred; equivalent relevant education and experience will be considered. Medical billing or revenue cycle certification is an advantage. Demonstrated experience in U.S. medical billing and team coordination is required.
Perks and benefits
- Incentive Bonus
- Leaves
- Provident Fund
About us
XenMD is a leading healthcare solutions company providing medical billing, coding, credentialing, and digital marketing services to healthcare providers across the U.S. With a strong focus on innovation and teamwork, we’re dedicated to helping our…
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