Call Centre Sales Supervisor

About NutraCall

NutraCall is an international call centre selling dietary supplements, health and beauty products. We are hiring a remote Call Centre Sales Supervisor for Pakistan.

What you will do

• Lead a remote team of 20+ agents; set targets, assign tasks and maintain standards.
• Track order confirmation, average order value and COD delivery KPIs.
• Review calls, coach agents, hold one-to-one and group sessions, and create improvement plans.
• Improve scripts, upselling and cross-selling, team processes and reporting.

What you bring

• Experience leading a call-centre sales or B2C telesales team as a supervisor, senior manager, team lead or similar. Senior operators with proven large-team leadership may also apply.
• Strong sales and upselling/cross-selling skills; able to use KPIs to improve results.
• Fluent Urdu for coaching and call reviews; Russian or English for internal communication.
• Self-disciplined and effective working remotely.
• Nutra or COD experience is a plus.

Remote role, Pakistan market. Schedule: 5 days on / 2 days off, Pakistan time.

Compensation: Base salary + KPI bonus, discussed individually according to experience, skills and results. Paid in cryptocurrency.

Fluent Urdu; Russian or English for internal communication; call-centre or B2C telesales leadership; sales and upselling/cross-selling; KPI tracking; agent coaching; remote self-management. Nutra/COD experience is a plus.