General Manager

SMV Road A/S is seeking a General Manager to lead business operations and support the company’s growth. Based in Jhelum, this role is suited to a hands-on leader who can set priorities, coordinate teams, and ensure that operational and financial objectives are met.

Responsibilities

• Develop and execute business plans, operating goals, and performance measures.
• Oversee daily operations and coordinate resources across teams to maintain quality and efficiency.
• Manage budgets, review financial and operational reports, and address variances.
• Lead, coach, and evaluate staff while fostering accountability and effective collaboration.
• Identify business risks, improve processes, and ensure compliance with relevant policies and regulations.
• Build and maintain productive relationships with clients, suppliers, and other stakeholders.
• Report progress, challenges, and recommendations to company leadership.
• Win and develop customer accounts. Identify freight buyers, establish contact with decision-makers, lead commercial meetings and negotiate rates and service terms. Manage each opportunity from the first conversation through to the first shipment and repeat business.
• Build freight volumes into Pakistan. Work with importers, manufacturers, exporters and freight forwarders to identify regular shipping requirements. Establish pricing, partner capacity and delivery arrangements before committing to a contract.
• Secure profitable work for the Danish fleet. Develop domestic linehaul, shuttle and distribution contracts. Assess each opportunity against available vehicles, driver hours, empty mileage and expected margin.
• Lead daily transport operations. Oversee planning, dispatch and customer service across day and night shifts. Take responsibility for operational disruptions and ensure customers receive timely, accurate updates.
• Recruit and manage drivers. Forecast staffing requirements, source and interview candidates, verify qualifications and oversee hiring and onboarding for Danish operations.
• Manage performance. Report directly to the Managing Director on contracts won, recurring freight volumes, gross margin, fleet utilisation, on-time delivery and driver coverage.

Candidate Profile
The General Manager will balance strategic planning with timely operational decisions and help establish clear standards for sustainable performance.