Travel Consultant Salesperson - Umrah and Holidays

Job Summary

Stardom Now is seeking confident, motivated, and sales-oriented Travel Consultant Sales Agents to join its Umrah and Holidays team. Candidates must have excellent English communication skills, a strong customer-focused approach, and the ability to convert inquiries into confirmed bookings. This role is suited to individuals passionate about sales, customer engagement, and the travel industry, with a commitment to achieving targets and delivering excellent customer experiences.

Key Responsibilities

• Handle customer inquiries regarding Umrah and holiday packages through calls, chat, and other communication channels.
• Understand customers' travel requirements and recommend suitable packages.
• Communicate package details, pricing, inclusions, and travel arrangements clearly and professionally.
• Follow up with prospective customers and leads to maximize sales conversions.
• Achieve assigned sales targets, KPIs, and performance objectives.
• Address customer concerns, handle objections, and negotiate effectively to close sales.
• Coordinate with the Operations team to ensure smooth booking processes and travel arrangements.
• Maintain accurate records of customer interactions, leads, and follow-ups.
• Build positive customer relationships and provide excellent service throughout the sales process.

Requirements

• Excellent and fluent English communication skills are mandatory.
• Graduation is required.
• Candidates with relevant experience in travel sales, Umrah packages, holidays, tourism, or BPO sales will be preferred.
• Fresh graduates with strong communication and sales skills are encouraged to apply.
• School-going and college-going candidates are not eligible.
• Lahore-based candidates will be preferred.
• Strong interpersonal, negotiation, persuasion, and customer-handling skills.
• A confident, proactive, and target-oriented personality.
• Willingness to work in an office-based environment.
• Flexibility to work evening or night shifts.

Benefits and Perks

• Attractive sales commissions and performance-based bonuses.
• Annual company trips and recreational activities.
• Medical benefits.
• Annual, casual, and sick leave entitlements.
• Career growth and professional development opportunities.
• A professional, collaborative, and supportive working environment.

Work Environment
This is a full-time, on-site position in Etihad Town, Raiwind Road, Lahore. Candidates must be comfortable working evening or night shifts in a target-driven sales environment.