Mega Zone
Verified
Sales Executive Sales & Customer Support Staff
- Lahore
- Full-time
The essentials
- Experience1 year
- Career levelEntry level
- ShiftMorning shift
What you’ll be doing
Mega Zone is seeking a Sales Executive to support customer enquiries and contribute to sales growth from its Lahore location. This role combines customer support with proactive sales follow-up, helping customers understand available offerings and ensuring they receive timely, professional service.
Responsibilities
The successful candidate will be dependable, approachable, and comfortable balancing customer care with a results-oriented sales approach. This is an on-site opportunity in Lahore.
Responsibilities
- Respond to customer questions through the company’s available communication channels and provide accurate information.
- Understand customer needs, explain relevant products or services, and identify suitable sales opportunities.
- Follow up with prospective customers, maintain clear records of enquiries and interactions, and support conversion of leads.
- Resolve routine concerns professionally and refer complex issues to the appropriate team member.
- Coordinate with colleagues to share customer feedback, meet service standards, and support sales targets.
- Keep customer and sales information organized and provide updates on activity and outcomes.
The successful candidate will be dependable, approachable, and comfortable balancing customer care with a results-oriented sales approach. This is an on-site opportunity in Lahore.
What we’re looking for
- Clear, courteous verbal and written communication with a customer-focused approach.
- Ability to understand customer requirements, explain offerings, and recommend relevant solutions.
- Confidence in sales conversations, lead follow-up, and working toward sales or service targets.
- Patient, professional handling of questions, objections, and routine customer concerns.
- Good listening, interpersonal, and relationship-building skills.
- Accurate record keeping and basic computer skills for maintaining customer and sales information.
- Strong organization, time management, reliability, and ability to manage multiple enquiries.
- Collaborative attitude and willingness to learn product knowledge and established sales processes.
Education
Intermediate or equivalent education preferred. Candidates with relevant sales or customer support experience may also be considered; strong communication, customer service ability, and willingness to learn are essential.
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