Role overviewNight shift – on-site in Karachi. Work with US-based clients. This role requires excellent communication skills, strong multitasking abilities, and a customer-first mindset.
Responsibilities- Handling customer inquiries
- Coordinating with vendors
- Supporting managers and directors in daily operations
- Respond to customer inquiries across multiple channels
- Maintain strong communication in English (neutral American accent required)
- Manage multiple follow-ups and targets efficiently
- Negotiate and persuade effectively
- Meet tight deadlines with an analytical approach
What We Offer- Paid 2-week training
- Secondary training after probation
- Annual leave (post-probation)
- Monthly company-sponsored dinner
- Annual performance appraisal