Based Beyond
Verified
Senior Upseller
- Karachi
- Full-time
- Night shift
The essentials
- Experience2 years
- Career levelNon-managerial
- ShiftNight shift
What you’ll be doing
We are looking for an experienced, confident, and results-driven Senior Upseller to join our growing e-commerce sales team.
Our company provides professional account management services for Amazon, eBay, Etsy, Walmart, and other e-commerce marketplaces to businesses across the United States.
The ideal candidate should have excellent English communication, negotiation, client management, and upselling skills, with proven experience generating additional revenue from existing clients.
Key Responsibilities:
Job Type: Full-Time
Experience Level: Senior
Shift: Night Shift (9:00 PM – 6:00 AM PKT)
Target Market: USA (Nationwide)
Our company provides professional account management services for Amazon, eBay, Etsy, Walmart, and other e-commerce marketplaces to businesses across the United States.
The ideal candidate should have excellent English communication, negotiation, client management, and upselling skills, with proven experience generating additional revenue from existing clients.
Key Responsibilities:
- Identify upselling and cross-selling opportunities within existing client accounts.
- Communicate with US-based clients through calls, emails, and other channels.
- Build and maintain strong relationships with existing clients.
- Understand client requirements and recommend additional services, upgrades, and packages.
- Present service proposals, negotiate pricing, and close upselling deals.
- Generate additional revenue through account upgrades, renewals, and service expansions.
- Handle objections professionally and maintain consistent client follow-ups.
- Coordinate with account management and operations teams to identify growth opportunities.
- Maintain accurate CRM records, client interactions, and sales pipeline updates.
- Consistently achieve monthly upselling targets and revenue KPIs.
Job Type: Full-Time
Experience Level: Senior
Shift: Night Shift (9:00 PM – 6:00 AM PKT)
Target Market: USA (Nationwide)
What we’re looking for
- Upselling and cross-selling
- Client relationship management
- Excellent English communication
- B2B sales and account management
- Client retention and revenue growth
- Negotiation and deal closing
- Objection handling and persuasion
- Account expansion and renewals
- CRM and sales pipeline management
- US client communication
- Sales follow-ups
- Target-oriented sales
Education
Proven experience in upselling, cross-selling, account management, or B2B service-based sales. Excellent spoken and written English communication skills. Experience handling US-based clients is highly preferred. Strong negotiation, persuasion, and deal-closing abilities. Ability to identify client needs and convert opportunities into additional sales. Experience in e-commerce, digital marketing, web development, or IT services is a plus. Strong client relationship management and retention skills. Familiarity with CRM systems and sales tools is preferred. No specific educational qualification required; practical upselling experience and closing skills are our priority. Must be available for the night shift (9:00 PM – 6:00 AM PKT).
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