Client Cycle Coordinator

We are hiring two Client Cycle Coordinators to support clients and keep certification files organized across our Pakistan and UAE teams.

W3 Solutionz provides management-system certification services. Our Pakistan team supports UAE-led operations across ISO 9001, ISO 14001, ISO 45001 and ISO 22000.

What you will do

• Maintain accurate client records and upcoming audit dates.
• Send reminders and follow up documents, reports and client responses.
• Coordinate practical arrangements with planners and UAE account owners.
• Keep each case moving with a clear next action and timely escalation.

• Relevant degree, diploma or equivalent practical experience.
• Two or more years in client coordination, administration or service support.
• Strong English email writing, telephone communication and follow-up discipline.
• Good Excel, Word, calendar and CRM skills.
• Certification-industry experience is preferred, but relevant service experience is welcome.
• Working with W3Work with colleagues supporting international certification clients, using documented processes and professional development through role-specific learning.
• Technical responsibilities are assigned after competence evaluation and formal authorization.

Salary will be discussed according to experience and assessed competence. Detailed employment terms will be set out in the offer.