Print Volt
Verified
Customer Services Intern (E-Commerce)
- Remote
- Full-time
The essentials
- ExperienceFresh graduate
- Career levelEntry level
- ShiftMorning shift
What you’ll be doing
We are a rapidly growing print-on-demand e-commerce company focused on operational efficiency and customer satisfaction. We are seeking a highly organized, proactive, and detail-oriented Customer Services Intern to join our team. This role provides hands-on experience in business process management, workflow optimization, and multi-platform e-commerce operations. The intern will support customer inquiries and monitor order workflows across marketplaces.
Key Responsibilities
Key Responsibilities
- Respond to customer inquiries across Amazon, eBay, and Etsy, adhering to each platform's response time SLAs.
- Assist customers with order tracking, customizations, cancellations, and return/refund requests.
- Handle print-on-demand issues, including print quality, sizing discrepancies, and transit delays, to protect reviews and ratings.
- Monitor order flows from marketplaces to fulfillment systems to ensure seamless processing.
- Coordinate with production and warehouse teams to resolve processing bottlenecks or shipping delays.
What we’re looking for
- Education: Currently pursuing or recently completed a degree in Computer Science, Software Engineering, Information Technology, BBIT (Bachelor of Business & Information Technology), or a related technical field.
- Communication: Exceptional written English; ability to adapt tone for Amazon/eBay (formal) and Etsy (community-focused).
- Platform familiarity: Prior knowledge or eagerness to learn Amazon Seller Central, eBay Hub, and Etsy Manager.
- Tools: Proficiency in Microsoft Office, especially Excel; familiarity with Microsoft Teams or similar collaboration tools.
- Mindset: Highly organized, detail-oriented, process-driven, and proactive; understands customer service impact on business.
Education
Bachelor’s or Master’s degree (or currently enrolled) in Artificial Intelligence, Information Technology, Software Engineering, Computer Science, or a closely related technical field.
Perks and benefits
- Communication
- Leaves
About us
Print Volt is a leading provider of personalized clothing solutions designed to empower individuals to express their unique style and personality. We pride ourselves on delivering high-quality, affordable, and fully customizable apparel that caters…
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