Virtual Global Networks

Overview:
Virtual Global Networks (VGN), established in 2017 and headquartered in Islamabad, Pakistan, is a leading Business Process Outsourcing (BPO) company. We specialize in outbound telesales, insurance campaigns, live transfers, customer support, and digital marketing services.

With a strong presence in the UK and US markets, VGN delivers high-performance call center services driven by experienced agents, advanced VoIP systems, and hosted dialer technologies. Our mission is to empower businesses by connecting them with the right customers through effective communication, lead generation, and verification processes.

Brand Your BUSINESS

Our proven process pinpoints your brand essence, amplifies it with engaging creativity, and applies it strategically cross-channel for an impactful marketing funnel that demands awareness, captures engagement, and delivers conversions.

Trusted by customers Across the world

Quality services Maintaining your Business Secrecy

Reporting and Analytics

Our Purpose

We engineer & deliver creative, value-adding solutions to meet the diverse requirements of our various stakeholders. We aim to surpass expected quality benchmarks & enhance business processes with our input.

We Offer:

Specialized Services & Overhead Savings

Market Expansion & Branding Opportunities

Time Efficiency & Revenue Influx

Advanced Technology & Legal Compliance

Premium Quality & Competitive Rates

Saves Time & Resources

Give your team the bandwidth to focus on growth by delegating routine support processes to our Virtual Global Networks.

Seamless Integration

Competent in 100+ support systems, we’ll build your team around the technology you already use.

Designed For Your Company

We assemble a team of dedicated Virtual Global Networks agents that fit your company culture and are uniquely equipped to meet your needs.

The biggest issues in outsourcing are the lack of consistency, understanding and process alignment. Our team takes this into consideration right from the start by training VGN to provide consistent customer support across several channels in your brand voice. We help companies reduce customer effort, enable contact centre employees, and continuously optimize business processes and outcomes. Your VGN also get empowered with tools that facilitate delivering amazing customer experiences!

Cost saving

Do you like saving money? Ok, that was a trick question. With no social security or employee taxes to worry about, Horatio is your cost-saving solution.

Super flexible

We’ll scale with you When your business grows we will a) congratulate you and b) add to your team as quickly as needed to meet your new demands

All-in pricing

Hidden fees. You won’t find them at Horatio. Our pay-by-hour pricing model is simple and (some would say) perfect for startups and fast growing companies.