Chattha Group of Travels (SMC-Pvt) Limited

Chattha Group of Travels is a leading name in religious and leisure tourism, specializing in Umrah, Hajj, and global travel. With a commitment to excellence and personal service, we’ve become a trusted partner for thousands across Pakistan & abroad.

Since 2002, we have been known for making journeys of high personages much more comfortable and relaxed. We ensure the best and most affordable services for holy obligations, always prioritizing our valued customers. We believe this is the beginning of a long-term relationship. With us, you have nothing to worry about, which is why people love to rush to us for all their travel arrangements. That is why we say, "Your Partners in Spiritual Journey".

Vision

Our vision at Executive Hajj by Chattha Group is to be recognized globally as the foremost provider of premium Hajj services, distinguished by our commitment to excellence, innovation, and spiritual enrichment.

Mission

Our mission is to provide pilgrims embarking on the sacred journey of Hajj with exceptional services tailored to their unique needs. We aim to ensure a seamless and spiritually enriching pilgrimage experience through meticulous planning, innovative solutions, and unwavering dedication to exceeding expectations.

Objectives

Excellence in Service Delivery: We strive to uphold the highest standards of service excellence, ensuring that every aspect of the Hajj journey is meticulously planned and executed to perfection.

Innovation and Differentiation: We continuously innovate and differentiate ourselves in the Hajj industry by offering cutting-edge solutions and personalized experiences that enhance the spiritual journey of pilgrims.

Client Satisfaction: Our primary objective is to prioritize the satisfaction of our clients, ensuring that their needs are met with unparalleled dedication, professionalism, and attention to detail.

Global Recognition: We aspire to gain global recognition as a leading provider of premium Hajj services, earning the trust and confidence of pilgrims worldwide through our unwavering commitment to excellence.

Community Engagement: We are committed to actively engaging with the community and fostering positive relationships with our stakeholders, including pilgrims, partners, and local communities, to contribute positively to society and the Hajj industry as a whole.

Values

Integrity: We conduct our business with the highest standards of honesty, transparency, and ethical conduct, ensuring trust and confidence in our services.

Customer-Centric Approach: We prioritize the needs and preferences of our clients, striving to exceed their expectations and deliver personalized experiences that enrich their Hajj journey.

Teamwork and Collaboration: We foster a culture of collaboration, mutual respect, and shared goals among our team members, recognizing that collective effort and synergy are essential for success.

Innovation and Continuous Improvement: We embrace innovation and creativity in all aspects of our operations, constantly seeking new ways to enhance our services and processes for the benefit of our clients.

Spiritual Enrichment: We are deeply committed to facilitating a spiritually fulfilling Hajj experience for every pilgrim, providing guidance, support, and opportunities for reflection and connection with their faith.

Social Responsibility: We recognize our responsibility to contribute positively to society and the communities we serve, through sustainable practices, community engagement, and support for charitable initiatives.