Holidays And Tours Executive

Chattha Group of Travels (SMC-Pvt) Limited is a leading name in religious and leisure tourism, specializing in Umrah, Hajj, and global travel. Based in Islamabad, we are committed to excellence and personal service, making us a trusted partner for thousands across Pakistan and abroad.

Responsibilities:
- Assist in planning and organizing holidays and tours for clients.
- Provide excellent customer service and support throughout the booking process.
- Develop and maintain relationships with suppliers and service providers.
- Stay updated on tourism trends and travel regulations.
- Handle inquiries and resolve issues promptly.

Required Skills:
- Strong communication and interpersonal skills.
- Proficient in MS Office and travel booking software.
- Knowledge of travel documentation and industry regulations.
- Excellent organizational skills and attention to detail.
- Ability to work under pressure and meet deadlines.

Educational Qualification:
Bachelor's degree in Hospitality, Travel Management, or related field. Minimum 2 years experience in travel and hospitality industry is required.

Destination knowledge (local & international)

Itinerary planning & customization

Travel package design

Client consultation & follow-up

Sales & lead conversion

GDS and hotel booking platforms

Visa & travel documentation

Quotation & costing preparation

Microsoft Office proficiency

Strong communication skills

Customer service orientation

Problem-solving ability

Organizational & multitasking skills

Negotiation with vendors

Fluency in English & Urdu