Quantized Solutions

Quantized Solutions’ 3-year-old BPO services are successfully providing business development, telemarketing, and support services to international clients. Fundamentally being a BPO, we exactly know how to design, and use information technology capabilities to run BPO services successfully. Our BPO wing comprises Team Leaders, BPO Executives, Campaign trainers, Soft skill/Personality development trainers, and accent trainers.

OPERATIONAL PROCEDURE

We at Quantized solution follow an energetically defined operational procedure to ensure process integrity and minimize inherent outsourcing risks. We help clients establish the right outsourcing strategy, and help them in devising a plan to implement the strategy and DE-risking the plan to ensure success.

Discovery- We will explore clients’ business, identify outsourcing opportunities, judge the requirements, review the environment and lastly confirm validity.

Analysis- In this process, we gather documentation, spot solution, and costs, confirm with clients and prepare the process implementation plan.

Transition Management – At this stage, we process plans, reproduce processes of clients, document operating plans, and confirm performance requirements.