Job Description

Hiring: Call Center Agents

Lahore Office (Peco Road)

We are looking for experienced or fresh call center agents

Timing: [10AM to 7PM] Monday to Saturday

Salary: 50k to 70k Basic + Commission (Depends on Experiance)

Requirements: Good English/Urdu communication

Requirements & Skills

Call Center Agent – Required Skills

Excellent Communication Skills (English & Urdu)
Active Listening
Clear & Professional Phone Etiquette
Customer Service & Support
Problem-Solving Skills
Ability to Handle Objections
Convincing & Persuasion Skills
Basic Insurance Knowledge (optional but preferred)
Lead Generation & Follow-Up
Data Entry Accuracy
Time Management
Team Collaboration
Ability to Work Under Pressure
Basic Computer Skills (CRM, MS Office, Email Handling)
Positive Attitude & Strong Work Ethic