HR Manager

The HR Manager will play a crucial role in overseeing all aspects of human resources management, focusing on recruitment, employee relations, policy-making, and organizational development. You will collaborate closely with leadership to foster a positive work environment, establish HR best practices, and ensure operational excellence across various HR functions. This is a key strategic role, pivotal in supporting the growth of our sales, marketing, and expansion teams.

Key Responsibilities:

Recruitment & Talent Acquisition: Lead end-to-end recruitment processes for critical roles within sales, marketing, and expansion teams, ensuring a smooth and effective hiring experience.

HR Policy Development: Develop, implement, and maintain comprehensive HR policies and procedures, ensuring alignment with industry best practices and legal requirements.

Employee Engagement & Relations: Drive employee engagement initiatives, foster a positive and inclusive work culture, and address employee concerns to maintain high levels of satisfaction and retention.

Hierarchy & Organizational Structure: Establish and manage a clear and effective hierarchy structure, contributing to organizational efficiency and seamless operations.

Performance Management: Oversee performance management systems, including regular performance reviews, feedback processes, and developmental initiatives to enhance team productivity.

Compliance & Risk Management: Ensure full compliance with local and international labor laws, managing grievances and resolving conflicts in a timely and fair manner.

Payroll & HR Administration: Oversee payroll processing, HR record maintenance, and ensure accurate documentation and timely reporting.

Leadership Support: Provide guidance and HR support to management teams, helping to drive overall business objectives through effective people management.

Qualifications & Skills:

• Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field.
• 2-5 years of hands-on HR experience, preferably within a call center or software house environment.
• Strong expertise in HR policy development, employee relations, and team hierarchy management.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in HR software and Microsoft Office Suite.
• Strong understanding of labor laws and best practices.
• Ability to thrive in a fast-paced, dynamic work environment.
• Based in or willing to commute to SA Gardens, Kala Shah Kaku, Pakistan.

What We Offer:

Competitive Compensation: We offer an attractive salary package that rewards your expertise and contributions.

Career Growth: Opportunities for professional development and career progression within a rapidly expanding company.

Dynamic Work Environment: Join a collaborative, fast-paced team and play an integral role in the launch and growth of a new brand.

Work-Life Balance: 3:00 PM - 10:00 PM

• Strong Communication Skills: Ability to effectively interact with employees at all levels and mediate conflicts.
• Leadership & Problem-Solving Abilities: Capable of leading teams, managing issues, and driving positive change.
• Knowledge of Labor Laws & HR Best Practices: In-depth understanding of employment laws, policies, and compliance.
• Emotional Intelligence: Ability to handle sensitive situations with empathy and discretion.
• Organizational Skills: Proficient in managing multiple tasks, priorities, and deadlines efficiently.
• Strategic Thinking: Ability to align HR initiatives with company goals and long-term growth.

A strong HR Manager who can foster a positive work culture, streamline HR processes, and contribute to overall business success.