Experience Required
2 Years
Salary Range
15,000-20,000PKR
Career Level
Non-Managerial
Required Qualifications
Graduation
Job Description
- Installing and configuring computer hardware operating systems and applications;
- Monitoring and maintaining computer systems and networks;
- Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
- Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
- Replacing parts as required;
- Providing support, including procedural documentation and relevant reports;
- Following diagrams and written instructions to repair a fault or set up a system;
- Supporting the roll-out of new applications;
- Setting up new users' accounts and profiles and dealing with password issues;
- Responding within agreed time limits to call-outs;
- Working continuously on a task until completion (or referral to third parties, if appropriate);
Requirements & Skills
- Sound technical knowledge about IT, security of systems and latest developments in the field
- Excellent management, organization and time management skills
- Strong communication skills
- Excellent observation and analytical skills
- Strong problem solving skills
- Strong accounting and mathematical abilities
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