Oneview Solutions

ONEVIEW|SOLUTIONS have extensive experience in callcenter technologies and CRM solutions as well as management of callcenter operations. With experience of managing callcenter operations of various blue chip local as well as international clienteles, we will be ideally suited to assist ORGANIZATION in establishing their requirements.

Automated callcenter solutions are becoming a necessity in the corporate world globally. All companies and enterprises are now more focused than ever, on providing an efficient customer relationship service with a 24 x 7 support feature.

ONEVIEW|SOLUTIONS is in the business of providing quality and effective IT solutions. One of our core strengths is in the area of contact management solutions with the expertise to provide and manage this robust infrastructure, both physically and in terms of manpower. We have over a decade of experience in working on callcenter technology and services. During this course, we have worked with leading blue chip clients, such as TCS Courier, Nandos, Frontoffice Outsourcing Solution’s to name a few.

Our objective is to help companies succeed by providing strong customer relationships, enhanced revenue, improved quality, added protection, and greater return on investment. We provide expert solutions to meet this next generation Customer Relationship Management (CRM) model also known as Contact Management Centre.

We are a company who places the highest importance to the quality of the products we produce and services we deliver. We design your technology-based solution to be adaptable to the changes in your business.

The mantra of the company is to build quality right into solutions. This we believe is highly dependent on people and processes. We try to employ the very selective set of people and have prepared processes that target quality from the start till the end. In the compromise between quality, time and price for every project, our natural tilt is towards quality.