Sybrid Global - Lakson Group of Companies

Sybrid Pvt. Ltd., a subsidiary of the Lakson Group of Companies, is one of Pakistan’s leading Business Process Outsourcing (BPO) and Customer Experience Management providers. Since its founding in 2008, Sybrid has grown into a trusted partner for clients across North America, Europe, the Middle East, and South Asia, delivering innovative, cost-effective, and scalable business solutions.

Headquarters: Karachi, Pakistan
Global Presence: Offices in Pakistan, UAE, and the USA
Parent Company: Lakson Group of Companies (est. 1954)

Core Services

Customer Support (Voice & Non-Voice)

International & Domestic Telesales

Technical Helpdesk Support

Back-office & Data Management

Digital Enablement & Chat Support

HR & Payroll Outsourcing

Healthcare Billing & RCM Services

Industries Served

Telecom

Healthcare

eCommerce

Technology

Retail

Fintech

Food & Beverage

Why Sybrid?

Global Standards – ISO 27001 & 9001 certified
24/7 Operations – Flexible, multilingual support
Innovation-Driven – Uses the latest AI, CRM, and analytics tools
Talent-Focused – Invests in employee growth, training, and well-being
Client-Centric – Custom solutions tailored to unique business needs