Urdu Call Center Executive - Pakistan Based Call Center 10

Job Description: Urgent hiring of staff for Urdu call center in Pakistan-based online media company Smart Accessories. Calling experience must required at least 6 Month

You can apply for this job in Karachi.

Responsibilities:
- Respond to customer queries, concerns, and complaints in Urdu language via phone, email, or chat
- Provide excellent customer service in a timely and professional manner
- Maintain accurate records of customer interactions and transactions
- Upsell products and services to customers
- Collaborate with team members to improve customer experience and achieve team goals

- Proficient in Urdu language
- Strong communication and interpersonal skills
- Ability to multi-task and handle stressful situations
- Familiarity with customer service principles and practices
- Basic computer skills