Cab Controller / Taxi Dispatcher - Remote 10

We Are Looking For Experienced & Professional ICabbi Controllers And Dispatchers For Our (UK) Based Taxi Company Based In Several Cities Within The United Kingdom.

- We Are Looking For People Who Have Previous Experience In ICabbi Dispatching, So If You Haven't Got Any Experience In ICabbi Dispatching, Please Do Not Apply.

- We Are Looking For Full & Part Time ICabbi Dispatchers Who Can Work On Our Given Rota. All Candidates Must Have Excellent English Communication And Typing Skills As Well As Basic Computer Skills.

- We Are Looking For Full Or Part Time Individuals Who Will Be Making & Receiving Inbound & Outbound Calls & Booking Taxis For Customers On ICabbi Every Day.

- You Can Choose To Work Either 8,10 Or 12 Hours A Day, Only If You Have Previous Experience As A Dispatcher On ICabbi.

Your Job Role Will Be The Following:

- Answering Inbound Calls.

- Making Outbound Calls.

- Dealing With Customer Complaints.

- Providing Quotations To Customers.

- Sending Emails & Monitoring Received Emails.

- Delivering A High Level Of Professional Customer Service At All Times.

- Allocating Bookings To Drivers Within Time Frames And Driver Locality.

- Monitoring Drivers At All Times & Dispatching Work To Them Accordingly.

- Correcting & Helping Current Dispatchers If You See They Are Making A Mistake.

- Working With Our Current Great, Dedicated & Professional Team Of ICabbi Dispatchers.

Key Competencies Required:

- Excellent Customer Service Skills.

- Must Have A Professional Telephone Manner.

- Ability To Deal With Different Levels Of People.

- Good Planning And Written Communication Skills.

- Ability To Plan Ahead And Work Under Pressure.

- Ability To Dispatch Properly & Not To Lose Focus During Busy Times.

We Are Looking For Professional & Experienced People Who Are:

- Self-Motivated.

- Flexible Work Ethic, With A Polite Manner.

- Ability To Remain Calm Under Pressure.

- Willing To Work Flexible Shifts, Including Weekends.

- Willing To Provide Cover For Colleague Absences When Required.

Your Salary Will Be Guaranteed On The 1st Of Every Month:

- An Individual Who Does A 8 Hour Shift (7 Days Per Week) Their Fixed Monthly Salary Will Be 50,000 PKR Per Month.

- An Individual Who Does A 10 Hour Shift (7 Days Per Week) Their Fixed Monthly Salary Will Be 60,000 PKR Per Month.

- An Individual Who Does A 12 Hour Shift (7 Days Per Week) Their Fixed Monthly Salary Will Be 70,000 PKR Per Month.

A Daily And Monthly Increment Bonus Scheme (Which Is Separate From Your Monthly Salary) Which Has Been Designed For Each Dispatcher:

- The Daily Increment Bonus Scheme Allows You To Earn Between 1,000 PKR - 2,000 PKR Daily.

- The Monthly Increment Bonus Scheme Allows You To Earn Between 12,250 PKR - 24,00 PKR Monthly.

- The Daily & Monthly Increment Bonus Scheme Allows You To Earn Between 30,000 PKR - 55,000 PKR Extra Per Month.

- Please Note The Daily & Monthly Increment Bonus Scheme Is Separate From Your Monthly Salary Which You Get Depending On If You Hit Your Targets.

- We Are Looking For Full & Part Time ICabbi Dispatchers Who Can Work On Our Given Rota. All Candidates Must Have Excellent English Communication And Typing Skills As Well As Basic Computer Skills.

- Excellent Customer Service Skills.

- Must Have A Professional Telephone Manner.

- Ability To Deal With Different Levels Of People.

- Good Planning And Written Communication Skills.

- Ability To Plan Ahead And Work Under Pressure.

- Ability To Dispatch Properly & Not To Lose Focus During Busy Times.