Call Quality Assurance (QA) Specialist 10

A Quality Assurance Executive is a professional who is responsible for monitoring, inspecting each and every call in order to meet established quality standards.

Traditionally, in order to fulfill these responsibilities, a quality assurance Executive would need to be proficient in a number of skills including:

Listening
Communication Skills.
Statistical analysis.
Problem-solving.
Industry-specific technical knowledge
Quality Assurance (QA) Executive requirements and qualifications

Minimum of X years of experience in quality control. Strong computer skills. Excellent verbal and written communication skills. Strong interpersonal skills. Excellent analytical skills.