Customer Support Specialist 4

A reputed UK-based B2B service provider firm is looking for a female Customer Service Specialist who can deal with customers effectively and generate leads. A candidate must have hands-on experience in call center. Performance based bonus will also be given.

Responsibilities:

• Influence customers and generate leads.
• Provide helpful information to customers.
• Answer the questions of the customers on calls and respond to complaints.
• Respond to customers' queries in a timely and accurate way.
• Identify customer's need and help them use specific features

Requirements:

• Experience as a Customer Support Specialist or Similar CS role.
• Familiarity with our industry is a plus.
• Excellent communication and problem-solving skills.
• Motivated to work creatively in a friendly ambiance.
• Patience and ability to remain calm in stressful situations.
• Excellent Verbal Communication.
• Multitasking abilities.
• Energetic and Hard-working.

Call center

Custome Support

Cold Calling

Problem Solving

Salary: Market Competitive Salary Package 30k - 50K

Job Type: Full Time (Remote Work)

Extras: Bonuses and Increments