Call Center Representative 20

Call Center Agents / Customer Service Representative / Customer Sale Representative/ Telesales Representative :

Job Description

Call Center Agent is responsible for relationship building with customers. This position coordinates executes and manages programs built to effectively retain customers through positive relationship-building, listening to concerns/addressing issues, and educating customers on the value of our products. A customer-oriented focus is necessary in order to preserve long-term customer satisfaction. This position requires someone that is highly organized.

What We're Looking For:

1+ years prior experience in a customer-facing role (sales and/or support)

Strong ability to build and maintain customer relationships

Effective listening and problem-solving skills

Excellent communication and presentation skills

Proven ability to manage multiple responsibilities with high attention to detail and professionalism

Benefits

Fix basic salary (Market Competitive)

Daily, Weekly & Monthly Bonus

Annual Leaves

Gym Membership

Punctuality Bonus

Referral Bonus

Transport Facility for Female

Shift timings:

Night Shift (08:00 PM – 05:00 AM)

Job Type:

Full Time

Salary:

Upto 45K

Education:

Graduate (Preferred)

Experience:

CSR (Lead Gen) Final Expense: 1 year (Preferred)

Telemarketing, Call Center, BPO: 1 year (Preferred)

Language:

English U.S Accent (Preferred)

Work Remotely:

No

What We're Looking For:

1+ years prior experience in a customer-facing role (sales and/or support)

Strong ability to build and maintain customer relationships

Effective listening and problem-solving skills

Excellent communication and presentation skills

Proven ability to manage multiple responsibilities with high attention to detail and professionalism