Customer Support Officer 2

Attend the customer inquiries through phone, email, social media, and in-person relating the offered services.

Manage appointments, follow-ups, update customer records in the system, including notes about interactions.

Conduct research to write the content using available resources.

Undertake a range of administrative activities to support the delivery of services, as directed.

Females are encouraged to apply.

1. Excellent Written and Verbal Communication

2. Problem-Solving

3. Attention to Detail

4. Time Management

5. Customer Retention

6. Ability to do Research

7. IT Skills specially proficient in MS WORD