Retail Manager

- managing and motivating a team to increase sales and ensure efficiency; - managing stock levels and making key decisions about stock control; - analyzing sales figures and forecasting future sales volumes to maximize profits; - analyzing and interpreting trends to facilitate planning; - using information technology to record sales figures, for data analysis and forward planning; - dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development; - ensuring standards for quality, customer service and health and safety are met; - resolving health and safety, legal and security issues; - responding to customer complaints and comments; - promoting the organization locally by liaising with local schools, newspapers and the community in general; - organizing special promotions, displays and events; - attending and chairing meetings; - updating colleagues on business performance, new initiatives and other pertinent issues; - touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues; maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing; - initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market; dealing with sales, as and when required.

Minimum 3 to 5 Years experience in Retail Industry more specifically in Shopping Malls Must have experience in overall retailing i.e. Groceries, Fast Food, Cosmetics etc