Outbound Call Center Agents, Cold Calling, USA, UK, Australia 2

Marketing sip required Outbound Call Center Agents with good communication skills for USA, UK, Austrlia.

Timings Are: 7 PM to 3 AM.

Call Center Executive Job Responsibilities and Duties:

Outbound Call and Answer incoming calls.

CSR must have good Management and can resolve customer complaints

Tele Sales Representatives sell products and place customer orders in the computer system

Customer Services Executives Identify and escalate issues to supervisors

Provide product and service information to customers

Research required information using available resources

Research, identify and resolve customer complaints using applicable software

Process orders, forms, and application

Other duties assigned as call center representative

Call Center Executive Follow up customer calls where necessary

Call Center Agent Can Upsell products and services

TSR Agents Complete call logs and reports

Other duties as assigned

Job Specification

Call Center Executive Qualifications and Skills

High school diploma or equivalent

Proficient in relevant computer applications

1 years of experience in a call center environment

Knowledge of customer service practices and principles

Excellent data entry and typing skills

Superior listening, verbal, and written communication skills

Ability to handle stressful situation appropriately

Cold calling experience.

Good English.

Good behavior and communication skills.