Experience Required
< 1 Year
Salary Range
22,000-25,000PKR
Career Level
Entry Level
Required Qualifications
Intermediate

Job Description

Answer Complaints & Queries

Record customer calls in the CRM with accuracy

Identify and escalate complaint priority issues.

Follow up customer complaints, where necessary.

Provide feedback to supervisor to enhance service standards and efficiency levels.

Contract length: 12 months

Job Types: Full-time, Contract

Safe, secure and excellent work environment , located in a posh area.

Salary: Rs22,000.00 - Rs25,000.00 per month with other benefits.

Requirements & Skills

Good Communication skills

Must possess excellent communication skills and fluent in English language.

Computer savvy

Benefits & Perks

GratuityHealth InsuranceIncentive BonusLeavesLife Insurance

Catcos

Human Resources - Karachi, Pakistan

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