Customer Service Representative 4

We are hiring a customer service representative to handle customer queries. You will also be involved in processing orders through proper channel. If you think you have a customer service attitude then this job is for you:

• Answer incoming chats from new & existing customers.
• Guide customers for the product & answer their queries.
• Coordinate with other team members and departments for timely delivery of the order.
• Resolve complaints and provide information efficiently.
• Ensure customer satisfaction and provide professional customer support.

• Bachelor’s degree in Marketing or Business Management. Fresh graduates are also encouraged to apply.
• Candidates with an O/A level background can also apply.
• Excellent communication skills, can respond to chats & emails proficiently.
• Proficiency in MS Office (Word & Excel).
• 1 year of relevant experience in Customer Services.
• Available to work in shift duties (Morning, Evening & Night) on weekly rotational basis.