Call Center Sales Representative 4

We are searching for polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers. The Call Center Representative is required to handle inbound or outbound chats, calls or emails and should seek to create a positive experience for each customer.

Call Center Representative Requirements:

• Customer-focused, detail oriented, and efficient.
• Polite, reliable, knowledgeable, and adaptable.
• High School Diploma or equivalent.
• More education or experience may be preferred.
• Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
• Understanding of company products, services, and policies.
• Proficiency with computers and strong typing skills.
• Ability to ask prying questions and diffuse tense situations.
• Strong time management and decision making skills.
• Adaptability and accountability.
• Fluency in spoken engilish.