Patient Service Representative 5

Timings 07 PM – 04 AM (Monday- Friday)-Evening Time

• Contact patients via telephone prior to their scheduled appointment.
• Interview patients over the telephone to obtain complete and accurate information
• Enter all patient data into the electronic medical record
• Re-schedule patient appointments as required via telephone calls
• and written notification to patients.
• Screen and route patient calls to other departments efficiently, ensuring accurate registration, appointment scheduling and follow-up appointment scheduling in the database.
• Other duties as assigned.

Qualification:

Must display a 'customer first' mentality

English proficiency required (Listening and Speaking)

Self-starter and self-manager (Complete Training will be Provided)