IT Officer

• LAN, WAN, ISP configuration, ACLs and VPN deployment

• Management of network switches and router

• Basic firewall implementation knowledge

• Installation and management of Server side operating systems

• Testing and evaluating new technology

• Following diagrams and written instructions to repair a fault or set up a system;

• Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues

• Replacing parts as required

• Providing support, including procedural documentation and relevant reports;

• Supporting the roll-out of new applications;

• IT Support Analyst will directly report to Technical Support – Team Lead

• Send completed report to Team Lead at the end of shift along with PM

• Responsible to perform additional tasks as assigned.

• Accuracy in reporting and meeting deadlines

• Minimum 1 Year experience preferably with reputed Lab network.

· Knowledge of basic office management systems and procedures.