Experience Required
2 Years
Salary Range
25,000-30,000PKR
Career Level
Non-Managerial
Required Qualifications
Graduate
Job Description
- Troubleshooting technical issues.
- Diagnosing and repairing faults.
- Monitoring and maintaining computer systems and networks
- Installing and configuring computer hardware, software, systems, networks, printers and scanners
- Responding in a timely manner to service issues and requests
- Following up with clients to ensure the problem is resolved.
- Replacing or repairing the necessary parts.
- Supporting the roll-out of new applications.
- Managing multiple cases at one time.
- Conducting electrical safety checks on equipment.
- Providing technical support across the Group of Companies
- Setting up accounts for new users
Requirements & Skills
- In-depth knowledge of hardware and software
- Up-to-date knowledge of the latest IT and software trends
- Strong customer service ethos
- Ability to work well with people
- Strong communications skills
- Excellent organizational skills
- Ability to quickly establish good working relationships with clients
- Willingness to sometimes work unsociable hours
- Patience
Benefits & Perks
CommunicationGratuityLeaves
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