Customer Service Representative

Job Description:

• Maintaining a positive and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments and complaints.
• Ensure customer satisfaction and provide professional customer support.

Job Requirements:

• Comfortable using computers
• Experience working with customer support

Ability to stay calm when customers are stressed or upset.

Comfortable using computers.

Experience working with customer support.