Customer Retention Officer (CRO) 2

• Build and maintain referral business within the club
• Ability to initiate and create friendly relationships with members and staff.
• Ability to communicate both verbally and non-verbally to members and staff in person as well as over the phone.
• Ability to remain flexible in order to adapt to changing work environments.
• Ability to take initiative, ownership and prioritize tasks.
• Exhibit a professional and polite appearance at all times.
• Maintain highest level of professional ethics and compliance with all club rules, policies and regulations.
• Promote different advertisement campaigns, core values and company unique selling positions (USP).

• Self motivated and driven
• Friendly and outgoing personality
• Good Communication Skills,
• Ability to meet the Targets Deadlines,
• Knowledge of Microsoft Word and Excel in Windows Format
• Two years experience sales or management preferred.

Please forward your resume to humaira.zulfiqar@shapes.pk with the Subject Line mentioned as "Customer Retention Officer (CRO)"