Experience Required
2 Years
Salary Range
18,000-20,000PKR
Career Level
Non-Managerial
Required Qualifications
Graduation from a reputed institute
Job Description
- Reach out to customers to get order confirmations.
- Provide excellent customer services to customers who are looking for information and provide help them support/guidance to make better purchase decisions.
- Stay up-to-date with new product and feature launches.
- Order bookings on booking portals.
- Respond all customer queries and orders through social channels.
- Provide accurate, valid and complete information of every product available on our store.
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure proper resolution of complaints.
- Actively handle order cancellations/returns by proactively reaching out to transport partners and process refunds.
- Actively liaison with internal teams to ensure efficient sales management in this division.
Requirements & Skills
- Highly motivated and self starter.
- Experience in customer services department.
- Excellent communication skills - written and oral.
- In-depth understanding of sales principles and customer service practices.
- Basic informations regarding Car Parts & Accessories.
- Analytical and multitasking skills.
- Be competitive and supportive in sales environment.
- Be capable of exploring and coming up with new ideas.
- Identify the current needs of client base and communicate the benefits of our marketing solutions as they relate to each need.
Benefits & Perks
Health InsuranceIncentive BonusLeavesLife InsuranceMedicalProvident Fund
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