Help Desk Engineer

The Job: Responsible for providing high quality technical support to internal users in headquarter and remote locations by person, phone or email. Installs, configures, and troubleshoots desktop, workstations, and servers in a heterogeneous environment. Creates and maintains desktops and build new systems. Identify research and resolve technical problems. Responsible for first-level troubleshooting of support calls registered at the Helpdesk.

The Candidate: - An IT graduate with a minimum of 1 year of experience in diagnosing, repairing, and installing computer systems and desktop support. - Must be able to document work and communicate effectively with customers. - In depth knowledge of Microsoft Office suite of products - Preferably aged between 23-26 years. - Good understanding of Windows2000/NT Domain Structure. - A+ or Microsoft certifications is a plus