Job Description
SALES MAN FOR HOME APPLIANCES ( AIR CINDITIONER, REFRIGERATORS, GAS APPLIANCES, KITCHEN APPLIANCE)
greet customers
find out the customer's needs
recommend, select and help locate the right merchandise
describe a product's features and benefits
demonstrate use and operation of the product
answer customer queries regarding the store and the merchandise
make suggestions and encourage purchase of products
provide information about warranties, manufacturing specifications, care and maintenance of merchandise and delivery options
receive and process cash, check and charge/credit payments
provide change and receipts
bag or package purchases
count money, sort charge slips and balance monies
maintain sales records
place special orders
organize and process merchandise exchanges
stay current with sales prices
arrange and display merchandise
keep merchandise area tidy
take stock inventory
requisition new stock
Requirements & Skills
Graduate/ High school or equivalent preferred
knowledge of customer service principles and processes
knowledge of sales principles
relevant product knowledge and training
experience in a retail, customer service or sales environment
basic business administration knowledge
good communication skills
customer service orientation
patience
adaptability
initiative
persuasiveness
stress tolerance
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