Job Description
We are looking for a self-starter Field service technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.
Provide service and customer support during field visits or dispatches
Tie workflow to schedule
Manage all on site installation, repair, maintenance and test tasks
Diagnose errors or technical problems and determine proper solutions
Produce timely and detailed service reports
Perform Routine Maintenance
Install Products
Perform Repairs
Requirements & Skills
Electronics Troubleshooting, Analyzing Information , Judgment, Client Relationships, Equipment Maintenance, Reporting Skills, Confidentiality, Quality Focus, Results Driven, Supply Management, Informing Others.
Proven field service experience
Ability to troubleshoot, test, repair and service technical equipment
Technical degree or certification
Working knowledge of all equipment used in the field
Ability to read blueprints or technical diagrams
Experience with basic hand and power tools
Experience with diagnostic tools
· Physically able to meet requirements of the job which may include, working in confined spaces, lifting heavy equipment, and bending down frequently
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