Voip Administrator

· Managing Asterisk (Free PBX) based Inbound and Outbound Call Center solution

· Hands on experience in configuration with CLI and GUI both

· Integration of SIP Trunks and PRIs

· Integration of Asterisk Call Center solution with CRMs

· Integration of Asterisk with recording solutions

· Strong understanding of Elastix, Vici Dial, Go Auto Dial, Free PBX Trix box

· Experienced VoIP & network troubleshooting

· Understanding of DR and backup Solutions for VoIP Services

· Understanding of VoIP termination through SIP, and PRI is required

· In-depth understanding of Asterisk and Free PBX in a flash configuration files and ability to migrate files between various versions

· Solid understanding in a LINUX environment (We use CentOS 5 & 6)

· Configuration of predictive dialer, ring groups, SIP Trunks and call routing

· Must have at least 1 year of experience of VoIP and overall two years of experience in the same field.

· Must be at least Bachelors (Computer Science).

· Must be at least Bachelors (Computer Science)

· Possess good communication skills (verbal & written both).

· Possess excellent analytical skills.

· Flexible to work in shifts.

· Must be a good team player.