Customer Care Officer

• Properly launch the complaint with full concentration and accuracy. Give request complaint number to customers.
• Give complain status to the customer.
• Maintain record of customer signed receipts and file those receipt months wise.
• Make consumption note as soon as parts are consumed
• Upload warranty card with complaints in software
• Follow the cash handling policy
• To accept additional duties and other tasks in the area other than initially assigned for reasons of flexibility and availability of work

Fresh Graduates are encourged to apply. Communication and team working skills and be highly organized in order to meet continuous deadlines. The candidate should have sound convincing skills