Experience Required
< 1 Year
Salary Range
20,000-22,000PKR
Career Level
Non-Managerial
Required Qualifications
Graduate
Job Description
- Make outbound calls and respond to emails
- Handle customer inquiries both telephonically and by email
- Manage and resolve customer complaints
- Provide customers with product and service information
- Enter new customer information into system
- Update existing customer information
- Identify and escalate priority issues
- Route calls to appropriate resource
- Follow up customer calls where necessary
- Document all call information according to standard operating procedures
- Complete call logs
- Produce call reports
Requirements & Skills
- Computer Skills
- MS Office
- Communication Skills
- Data Entry
Benefits & Perks
Incentive BonusLeavesTransport
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