Customer Support Representative 6

Customer Support Officer

Duties

Obtains client information by answering telephone calls; interviewing clients; verifying information.

• Determines eligibility by comparing client information to requirements.

• Establishes policies by entering client information; confirming pricing.

• Informs clients by explaining procedures; answering questions; providing information.

• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.

• Accomplishes sales and organization mission by completing related results as needed.

Preferred Skill Set

• Excellent customer relation skills
• Excellent verbal communication and comprehension
• Neutral or non-inflicted American or British accent
• Basic computer, Internet search and written communication skills

Suitable Profile

• Preferably, graduate. O & A level educational background preferred
• Experience in handling international clients via telephone, email and live chat
• Candidates with foreign education and experience are also encouraged to apply

Email us with your resume on the contact@hhelios.com for us to evaluate you accurately. Experienced candidates shall be preferred.

Preferred Skill Set

• Excellent customer relation skills
• Excellent verbal communication and comprehension
• Neutral or non-inflicted American or British accent
• Basic computer, Internet search and written communication skills