Experience Required
2 Years
Salary Range
20,000-30,000PKR
Career Level
Non-Managerial
Required Qualifications
BBA/MBA (Marketing) A-levels O-levels

Job Description

Timely resolution of customer issues, effective monitoring of tickets, understanding OEM catalogs and pricing.
Teleconference with the Supplier to get updates and ensure timely escalations of issues.
Work with international clients belonging to Foreign Regions.
Work in rotation while providing customers with timely and desired feedback.
Solve customer issues through various communication tools (Email, Phone Calls, etc).
Develop calculations based on order size and essential requirements
Available Shifts
Shift 1: 09:00 AM to 06:00 PM
Shift 2: 10:00 AM to 07:00 PM
Shift 3: 11:00 AM to 08:00 PM

Requirements & Skills

Customer Services
Issue Resolution
Team Work
Fluent English Linguistic Skills
Supply Chain
Vendor Management

Benefits & Perks

Health InsuranceLeavesMedicalProvident FundSports and Entertainment

Arpatech

Information Technology and Services - Karachi, Pakistan

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