Experience Required
1 Year
Salary Range
40,000-80,000PKR
Career Level
Non-Managerial
Required Qualifications
Graduation
Job Description
- Answer inbound calls from customers, internal or external, regarding trouble repair for Windstream product and services
- Utilize and navigate in multiple systems to verify customer services to perform trouble isolation and repair of service
- Provide excellent customer service and professionalism to a wide range of customers
- Recommend products that enhance or resolve a customer’s issue
- Diagnose customer issues through process of elimination by asking probing question
Requirements & Skills
General knowledge of the telecommunication products and service offerings
- Quality Focus
- Problem Solving Skills
- Provide easily understood answers adapted to the customer situation.
Benefits & Perks
Incentive Bonus
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