Support Engineer

As a Support Engineer you would install, maintain and repair Desktops, Notebooks, Servers and equipment. You will work as a member of an IT support team in a large organisation.

Your day-to-day tasks would include:

• Installing new Desktop, Notebooks and Servers with proper OS and drivers installation.
• Upgrading existing hardware and software.
• Diagnosing and repairing the Notebooks, Desktops and Other IT equipment.
• Visiting clients for the Complain and Resolve the issue on time.
• Testing systems to make sure that they are working properly.
• Servicing Notebooks, Desktops and other office equipment (known as peripherals).
• Preparing cost estimates for new installations.
• Making proper visiting report.

You will need to show evidence of the following:

• The ability to think logically and technically.
• A good memory of how software and operating systems work.
• Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution.
• Ability to work well in a team.
• Problem solving skills.
• A strong customer facing skill.
• The ability to priorities your workload.
• Attention to detail.
• Language: Urdu and English (Spoken and Written)